> ## Documentation Index
> Fetch the complete documentation index at: https://docs.myfundingmachine.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Processor and Admin Help Center

> Funding Machine help center for processors and admins covering queue management, invoicing, team settings, and daily processing operations.

# Welcome to Funding Machine

Funding Machine is the processing platform that powers your funding operations. This help center covers everything your team needs to know.

<CardGroup cols={2}>
  <Card title="My Queue" icon="inbox" href="/help/queue/my-queue">
    Your personal work dashboard sorted by urgency
  </Card>

  <Card title="Record Payments" icon="credit-card" href="/help/invoices/recording-payments">
    Track operator payments against invoices
  </Card>

  <Card title="View as Operator" icon="eye" href="/help/admin/view-as-operator">
    See exactly what any operator sees
  </Card>

  <Card title="Demo Mode" icon="eye-slash" href="/help/admin/demo-mode">
    Hide PII during screen sharing and review calls
  </Card>
</CardGroup>

## What's New

These features were added in April 2026:

* **My Queue** - Personal processor dashboard with SLA-sorted items and Pull Next
* **Payment Tracking** - Record payments, view history, AR dashboard with aging
* **Auto-Assign** - Round-robin assignment of new submissions to processors
* **Activity Timeline** - Unified event history per contact
* **Admin Impersonation** - View any location as the operator
* **Demo Mode** - PII masking for funding review calls
* **Global Search** - Find any contact across all locations with Cmd+K

## Quick Reference

| Feature          | Shortcut                | Who Can Use        |
| ---------------- | ----------------------- | ------------------ |
| My Queue         | Click tab               | All processors     |
| Pull Next        | Button in My Queue      | All processors     |
| Record Payment   | Button on invoice row   | Admins, processors |
| View as Operator | Button on location page | Super admins       |
| Demo Mode        | Cmd+Shift+D             | Admins             |
| Global Search    | Cmd+K                   | Admins             |