> ## Documentation Index
> Fetch the complete documentation index at: https://docs.myfundingmachine.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Write-Offs

> Write off uncollectable invoices in Funding Machine when an operator dispute, business closure, or other situation prevents payment collection.

# Write-Offs

For invoices that won't be collected (operator dispute, business closed, etc.).

## How to Write Off

1. Click the **dropdown menu** on the invoice row
2. Select **"Write Off"**
3. Enter a **reason** (required)
4. Confirm the write-off

The invoice status changes to **Written Off** and is removed from active AR calculations.

<Warning>Write-offs cannot be undone. Only use this for genuinely uncollectable invoices. If there's any chance of payment, keep the invoice as Overdue instead.</Warning>

## When to Write Off

* Operator's business has closed
* Dispute that won't be resolved
* Amount is too small to pursue
* Approved by management as bad debt

## Impact on AR Dashboard

Written-off invoices:

* Are removed from "Total Outstanding"
* Don't count toward "Overdue"
* Still appear in invoice history for audit purposes
* The write-off reason is stored in payment notes