> ## Documentation Index
> Fetch the complete documentation index at: https://docs.myfundingmachine.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Invoices & Billing
> Understand how Funding Machine invoices and billing work, including success fee calculations, payment methods, and due date policies.
# Invoices & Billing
When your clients are funded, you'll receive an invoice for the success fee based on your agreement rate. Here's everything you need to know about how billing works.
## How Invoices Work
1. Your client gets funded
2. An invoice is generated: **Funded Amount x Agreement Rate = Invoice Total**
3. The invoice is emailed to you from Funding Machine
4. You have **30 days** to pay
You're only invoiced when a client is successfully funded. Declined, closed, or in-progress clients have zero cost to you.
## Invoice Details
Each invoice includes:
* **Invoice Number** — Unique reference for your records
* **Client Name** — Who was funded
* **Opportunity** — The specific deal details
* **Funded Amount** — Total amount funded for the client
* **Agreement Rate** — Your contracted percentage
* **Invoice Total** — Amount due (funded amount x rate)
* **Due Date** — 30 days from the issue date
## How to Pay
We accept multiple payment methods:
| Method | Details |
| ----------------- | -------------------------------------------------- |
| **Check** | Mail to the address on your invoice |
| **Wire Transfer** | Contact your account manager for wire instructions |
| **Zelle** | Contact your account manager for Zelle details |
| **ACH** | Contact your account manager for ACH routing info |
| **Credit Card** | Pay online through the invoice link in your email |
Set up ACH for the fastest, most convenient payment experience. Once configured, you can pay invoices in seconds without leaving your desk.
## Invoice Statuses
| Status | Meaning | Your Action |
| ----------- | ---------------------------------------- | ----------------------------------------------- |
| **Sent** | Invoice emailed, payment pending | Review and pay before the due date |
| **Viewed** | You opened the invoice email | Pay before the due date |
| **Partial** | Some payment received, balance remaining | Pay the remaining balance |
| **Paid** | Fully paid | No action needed |
| **Overdue** | Past the 30-day due date | Pay immediately or contact your account manager |
Invoices past 60 days overdue may result in account holds, which pauses processing of new clients. If you're having trouble paying on time, reach out proactively to set up a payment plan — we'd rather work with you than pause your account.
## Disputing an Invoice
If you believe an invoice amount is incorrect:
1. **Check the calculation** — Review the funded amount and your agreement rate on the invoice. The total should be funded amount x rate.
2. **Review the client** — Open the client's detail page to verify the funded amount matches what the lender actually disbursed.
3. **Contact your account manager** — Reply to the invoice email or reach out directly. Include the invoice number and a description of the discrepancy.
4. **Resolution** — Your account manager will review and issue a corrected invoice or credit memo within 5 business days.
While a dispute is being reviewed, the invoice is not considered overdue. Your account will not be placed on hold during an active dispute review.
## Frequently Asked Questions
Yes. Partial payments are accepted and will be reflected in the invoice status. The remaining balance will still be due by the original due date unless you've arranged a payment plan.
The invoice moves to "Overdue" status. You'll receive reminder emails. After 60 days, your account may be placed on hold. Contact your account manager as soon as possible to avoid interruptions.
Contact your account manager to discuss automatic ACH payments. This is the most reliable way to ensure invoices are paid on time without manual effort.
Payment processing can take 1-3 business days depending on the method. Wire and ACH are fastest. If the status hasn't updated after 3 business days, contact your account manager with your payment confirmation.
Yes. Once a payment is recorded, the invoice status updates to "Paid" and serves as your receipt. You can also request a separate payment receipt from your account manager.
## Related Pages
View your funded clients that generated these invoices
Understand your agreement rate and how earnings work
Manage your account and notification preferences
Track your total funded amounts and metrics