> ## Documentation Index
> Fetch the complete documentation index at: https://docs.myfundingmachine.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Checking Funding Status

> Track where your clients are in the funding pipeline, understand each stage from submission to approval, and know what to expect next.

# Checking Funding Status

Every client moves through a defined pipeline from submission to funding. Here's what each stage means, how long it typically takes, and what you should do.

## Status Meanings & Timelines

| Status                         | What It Means                                             | Typical Duration                 | Your Action                                        |
| ------------------------------ | --------------------------------------------------------- | -------------------------------- | -------------------------------------------------- |
| **New**                        | Just submitted, waiting for a processor                   | A few hours to 1 business day    | None — your client is in the queue                 |
| **Plan Needed**                | Processor is reviewing credit and building a funding plan | 1 business day                   | None — the team is working on it                   |
| **In Progress**                | Applications are being submitted to lenders               | 1-2 business days                | None — applications are out                        |
| **Additional Info Required**   | Processor needs more information from you                 | Depends on you                   | **Respond immediately** on the client detail page  |
| **Approved / Lender Approved** | Funding approved by one or more lenders                   | Usually same day as decision     | Wait for disbursement                              |
| **Funded / Completed**         | Money disbursed, processing complete                      | 1-3 business days after approval | Check your Clients page and expect an invoice      |
| **Declined**                   | Lender declined the application                           | Final                            | Review the detail page for reasons and next steps  |
| **Closed**                     | No longer being processed                                 | Final                            | Contact your account manager if this is unexpected |

<Info>The full pipeline from New to Funded typically takes about **3 business days** when all information is provided upfront. The most common delay? Waiting for operator responses to "Additional Info Required."</Info>

## Where to Check Status

### Dashboard

The Recent Activity table shows the latest status changes across all your clients. This is the fastest way to see what changed today.

### Applicants Page

The full applicants list shows current status for each client. Use the status filter to see only clients at a specific stage — for example, filter to "Additional Info Required" to see who needs your attention.

### Funding Status Chart

On your dashboard, the Funding Status chart shows how many clients are at each pipeline stage. Use this for a bird's-eye view of your entire portfolio.

## When You'll Be Notified

You'll receive notifications when:

* A client's status changes to a new stage
* Additional information is needed from you
* Funding is approved or declined
* An invoice is generated

<Warning>If a client shows "Additional Info Required," check their detail page immediately. The processor has left a note explaining exactly what's needed. Responding within the same business day keeps your client on track for the 3-day SLA.</Warning>

## Understanding Declined Clients

A decline doesn't always mean the end of the road:

* **Check the reason** — The detail page explains why the lender declined
* **Credit repair** — Clients below 620 may benefit from credit repair before resubmitting
* **Alternative products** — The processing team may suggest alternative funding paths
* **Timing** — Some clients can be resubmitted after 3-6 months of credit improvement

<Tip>Track your decline reasons over time. If you're seeing the same reasons repeatedly (e.g., high utilization, too many inquiries), adjust your pre-screening criteria to submit stronger candidates.</Tip>

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="My client has been in 'New' status for more than a day. Is something wrong?">
    Probably not — queue times can vary depending on volume. If it's been more than 2 business days, contact the processing team through the client's detail page to check on it.
  </Accordion>

  <Accordion title="A client is stuck in 'In Progress' for a week. What should I do?">
    Some lender decisions take longer than others, especially for larger funding amounts or SBA products. Check the client's detail page for any notes. If there's no update after 5 business days, reach out to the processing team.
  </Accordion>

  <Accordion title="Can I speed up the process?">
    The best way to speed things up: submit complete information upfront and respond to "Additional Info Required" requests within hours, not days. Beyond that, the timeline depends on lender response times.
  </Accordion>

  <Accordion title="What does 'Closed' mean? Did I do something wrong?">
    "Closed" means processing was stopped — often at the client's request, due to inactivity, or because the client was unresponsive to lender outreach. If you see this unexpectedly, contact your account manager for details.
  </Accordion>

  <Accordion title="Will I be charged if a client is declined?">
    No. You're only invoiced when a client is successfully funded. Declined clients have no cost to you.
  </Accordion>
</AccordionGroup>

## Related Pages

<CardGroup cols={2}>
  <Card title="Applicants" icon="users" href="/operators/funding/applicants">
    View all your clients and filter by status
  </Card>

  <Card title="Submit a Client" icon="user-plus" href="/operators/getting-started/submit-client">
    Submit a new client for funding
  </Card>

  <Card title="Credit Reports" icon="file-lines" href="/operators/funding/credit-reports">
    Understand the credit analysis behind decisions
  </Card>

  <Card title="Invoices & Billing" icon="file-invoice-dollar" href="/operators/billing/invoices">
    View invoices generated from funded clients
  </Card>
</CardGroup>