> ## Documentation Index
> Fetch the complete documentation index at: https://docs.myfundingmachine.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Verify your identity

> Complete your onboarding identity check securely with Stripe.

When enabled for your account, **Verify your identity** appears at the beginning of
**Onboarding & Setup → Get connected**.

The step shows **This must be completed by \[name]** using the Operations contact
linked to your SaaS subscription. When automatic linking is enabled, the account
connection is prepared during setup refresh without a separate cardholder-name form.
That person must complete verification. Compliance reviews card ownership separately. If the displayed name is
incorrect, contact your onboarding team before continuing.

Sales/compliance checks the signed agreement separately; you do not need to
upload or link it in this step.

1. Choose **Start verification**, then **Continue to Stripe**.
2. In the secure Stripe tab, capture your photo ID and complete the selfie check.
3. Return to the original CRM tab and choose **Check status**.

Stripe checks can take time. You can continue other setup while the result is
processing. Returning from Stripe does not by itself complete the step.

A successful check with a matching legal name automatically completes KYC after
the CRM record is updated. First name and surname must match; middle names may
differ or be omitted from your Operations record without manual review.
If Stripe requests another attempt, choose **Resume
verification** from the same signed-in account that started it.

If the name does not match, information is missing, or verification is canceled,
your onboarding team will help. Do not submit another person's ID or repeat the
check from another teammate's account.

If an update was interrupted, the message shows how long recovery may take.
Wait that long, then select **Check status**. If the message asks your team to
recover an earlier request, contact them instead of starting another verification.
You can continue the other setup steps while they help.

Your team can reopen verification to correct the contact or subscription cardholder evidence.
If your team changes the verification process, they can still reopen your earlier
attempt. An interrupted reopening stays incomplete; **Check status** retries it.
An already verified CRM record can be preserved by your team without another
Stripe check. Identity documents and selfies remain with Stripe; this workspace
shows verification progress.

This step follows your CRM verification record. If your team records your
verification in the CRM, **Check status** shows the step as complete. If your team
is reviewing a completed verification, the step shows **Your team is reviewing
your identity verification.**

See [Onboarding & Setup](/operators/getting-started/onboarding-setup) for the other
setup steps.


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