> ## Documentation Index
> Fetch the complete documentation index at: https://docs.myfundingmachine.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send Partner Reports

> Set the account-wide reporting default, give a single partner a custom recurring schedule, and send a one-time performance report on demand.

# Send Partner Reports

Partner reports email each partner their own referred leads, commissions, and payouts. Three controls resolve in a fixed order: a partner's custom schedule wins, otherwise the account default applies, otherwise nothing sends. Everything on this page is **admin-only**.

<Steps>
  <Step title="1. Open &#x22;Partner reporting defaults&#x22;">
    On the Partners page, expand **Setup & health** and scroll to the last section. Its badge summarizes the current setting, e.g. `On · Weekly · PDF`.

    <Frame>
      <img src="https://mintcdn.com/fundingmachine-b7281907/CRF3oDJaY9tiNxe3/images/partners-reports/step-01.jpg?fit=max&auto=format&n=CRF3oDJaY9tiNxe3&q=85&s=7ba662e55ab8c7a82f27b203be01540c" alt="Partner reporting defaults with its current-setting badge" width="2496" height="172" data-path="images/partners-reports/step-01.jpg" />
    </Frame>

    <Note>
      Screenshots on this page predate the **Setup & health** section; the written steps and labels are current.
    </Note>
  </Step>

  <Step title="2. Set the account default">
    Set **Reporting active**, choose **Default frequency** (daily, weekly, monthly) and **Default format** (PDF attachment or CSV download link), then **Save settings**.

    <Frame>
      <img src="https://mintcdn.com/fundingmachine-b7281907/CRF3oDJaY9tiNxe3/images/partners-reports/step-02.jpg?fit=max&auto=format&n=CRF3oDJaY9tiNxe3&q=85&s=c86b49621ae282f69f8ea463d411d7dc" alt="Partner reporting defaults with frequency, format, and save controls" width="2496" height="706" data-path="images/partners-reports/step-02.jpg" />
    </Frame>

    <Warning>
      The default applies to **every partner without a custom schedule** — turning it on starts emailing all of them. Confirm your partner list and email addresses first.
    </Warning>
  </Step>

  <Step title="3. Open a partner and click &#x22;Settings&#x22;">
    **Recurring report** shows whether they follow the account default or have their own schedule.

    <Frame>
      <img src="https://mintcdn.com/fundingmachine-b7281907/CRF3oDJaY9tiNxe3/images/partners-reports/step-03.jpg?fit=max&auto=format&n=CRF3oDJaY9tiNxe3&q=85&s=a9031b6f31a8d42fc3c4a526957d2bb8" alt="Recurring report card on a partner's Settings tab" width="1848" height="428" data-path="images/partners-reports/step-03.jpg" />
    </Frame>
  </Step>

  <Step title="4. Click &#x22;Set up recurring report&#x22;">
    Choose frequency, format, day, time, and timezone, and confirm recipients (prefilled with the partner's email; up to 20, comma-separated). Click **Create schedule** — or **Save changes** when editing an existing one. A custom schedule fires on its own settings whether or not the account default is on; **Remove (use global default)** puts the partner back on the default.

    <Frame>
      <img src="https://mintcdn.com/fundingmachine-b7281907/CRF3oDJaY9tiNxe3/images/partners-reports/step-04.jpg?fit=max&auto=format&n=CRF3oDJaY9tiNxe3&q=85&s=a9c3fee29f3534cc11a11841086bc754" alt="Recurring report dialog with frequency, format, day, time, timezone, and recipients" width="2880" height="1880" data-path="images/partners-reports/step-04.jpg" />
    </Frame>
  </Step>

  <Step title="5. Click &#x22;Send report&#x22; for a one-time send">
    Click **Send report** in the record header — for a partner call or after a big month — then check the recipients and format and send. Does not change any schedule.

    <Frame>
      <img src="https://mintcdn.com/fundingmachine-b7281907/CRF3oDJaY9tiNxe3/images/partners-reports/step-05.jpg?fit=max&auto=format&n=CRF3oDJaY9tiNxe3&q=85&s=ddfcc21d100368572acd4651d01ce598" alt="Send partner report dialog with recipients and format" width="2880" height="1880" data-path="images/partners-reports/step-05.jpg" />
    </Frame>
  </Step>
</Steps>

## What the partner receives

Their own referred contacts and funnel positions, commissions with paid/pending status, and recorded payouts — as a branded PDF attachment or a CSV download link. The email sends from your CRM location, so recipients are created or updated as contacts there.

## Tips

* **Weekly PDF is the safe default**; reserve custom schedules for exceptions.
* A delivery problem is recorded as a *Last send issue* line on the schedule card.
* Pause the account default while the email sender or reporting data is under maintenance.

## FAQ

<AccordionGroup>
  <Accordion title="A partner says they never got their report.">
    On their **Settings** tab check, in order: a custom schedule exists and isn't paused; the account default is on if there's no custom schedule; the recipient address is right. Then test with **Send report** instead of waiting for the next run.
  </Accordion>

  <Accordion title="Some recipients got the report and some didn't.">
    The dialog reports exactly that and rewrites the recipient field to the failed addresses only — sending again retries just those.
  </Accordion>

  <Accordion title="Does turning the account default off stop all partner emails?">
    It stops default sends. Partners with a custom schedule keep receiving theirs, by design.
  </Accordion>
</AccordionGroup>
