> ## Documentation Index
> Fetch the complete documentation index at: https://docs.myfundingmachine.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Admin Processing (Funding Queue)

> Complete standard operating procedure for working the funding queue, reviewing submissions, and processing client funding requests.

# SOP: Admin Processing (Funding Queue)

This is the complete standard operating procedure for working the funding queue.

<Note>The full PDF version of this SOP is available for download in the app under Admin > Internal > Step-by-Step Guides.</Note>

## Overview

Target turnaround: **3 business days** from submission to completion.

## Prerequisites

* Admin portal access via Lead Built
* Access to the internal admin area
* A processing user ID (assigned by your manager)
* Familiarity with credit report terminology and funding product types

## Quick Links

* **Funding Queue**: `/admin/internal/funding-queue`
* **My Queue**: `/admin/internal/funding-queue?tab=my-queue`
* **Invoices**: `/admin/internal/invoices`

## Workflow Summary

<Steps>
  <Step title="Open My Queue">
    Start each day on the My Queue tab. Work red items first.
  </Step>

  <Step title="Claim or Pull Next">
    Use Pull Next to auto-claim the most urgent item, or manually claim from All Items.
  </Step>

  <Step title="Review the Submission">
    Open the contact, review credit info, and determine the appropriate funding path.
  </Step>

  <Step title="Create Funding Plans">
    Add plans based on the client's profile (Card Stacking, Term Loan, MCA, etc.)
  </Step>

  <Step title="Process Applications">
    Submit applications to lenders, track responses, update plan statuses.
  </Step>

  <Step title="Complete Processing">
    Once all plans are resolved, mark the submission as complete.
  </Step>

  <Step title="Invoice">
    Generate and send the operator invoice for funded amounts.
  </Step>
</Steps>

## Related Guides

* [My Queue](/help/queue/my-queue)
* [SLA Tracking](/help/queue/sla-tracking)
* [Recording Payments](/help/invoices/recording-payments)
* [Activity Timeline](/help/admin/activity-timeline)