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Credit Reports

Credit reports are the foundation of every funding decision. This page shows all reports pulled for your clients and helps you understand what drives approvals and declines.

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Viewing Reports

Each report shows:
  • Client Name — Who the report belongs to
  • Credit Score — Scores from TransUnion, Equifax, and Experian (when available)
  • Pull Date — When the report was pulled
  • Report Status — Success, Failed, or Pending
Click any report to view the full credit details including:
  • Score breakdown by bureau
  • Trade lines and account history
  • Public records
  • Inquiries
  • Key factors affecting the score
A Contact page shows only reports saved on that Contact. If a link names a report that isn’t saved on that Contact, the Contact page opens that Contact’s own newest report instead. An older result saved before Funding Machine recorded its Contact can still show while that Contact holds the report’s one copy in your Location; otherwise it’s hidden, and selecting Re-run Underwriting saves a new result. A re-run works on the copy saved on the Contact you open it from and replaces only that copy’s earlier results; when the same report is saved on two Contacts, open it from the Contact to re-run, and if your access is limited to assigned data you can re-run only on Contacts assigned to you. The result shown with a report is that copy’s own newest, however many results the same report has on other Contacts or in other Locations, and a re-run with no annual revenue entered carries forward that copy’s own last value. When the same report is saved on more than one Contact, neither the Contact page nor your Location’s report list shows one Contact’s copy with a result run for another Contact. Your Location’s report list confirms a result that wasn’t saved for that copy’s own Contact (such as an older result saved without its Contact) for the page you’re viewing, so that row’s score and decision can read as checking for a moment; the Avg Score and Qualified cards count only checked reports until you select Check all.

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Automatic vs Manual Pulls

Each report carries an Auto or Manual badge, in the reports table and on the report view:
  • Auto — the report was pulled automatically, with no click: either when a qualified applicant arrived from your intake form, or when you opened a new applicant whose profile was ready.
  • Manual — someone on your team clicked Pull Credit.
Reports pulled before this badge existed show no badge. Automatic pulls respect your location’s minimum estimated credit score. When an applicant’s self-reported score is below that minimum, no automatic pull runs and your wallet is not charged — the Pull Credit button stays available if you want to pull anyway.

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TransUnion and Equifax PDFs

On an applicant’s credit score card, Pull PDF gets that bureau’s report PDF for the current credit report. Opening a PDF you already pulled with View is free. To get a fresh report from the same bureau — for example after the applicant lifts a credit freeze — click Re-pull, then Confirm. Each re-pull is a new bureau pull and is charged at the same per-PDF price. The newest PDF opens from View, and earlier PDFs stay available under Earlier PDFs.

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Waiting for Funds

A paid credit report is only requested when your CRM wallet can cover it. A credit pull requires at least $5 in that wallet — any smaller known balance is treated as short. If the wallet is short, the applicant’s overview shows a Waiting for funds card instead of a report. Nothing is charged and no report is requested. The card shows three figures:
  • Report price — what this pull costs your location.
  • Wallet balance — your current CRM wallet balance, read live when the card opens and again when you return to the tab.
  • Shortfall — the difference. If the balance cannot be read, both it and the shortfall show Unknown rather than a guessed number.
Add Funds opens your CRM wallet directly. After you add funds, one of two things happens:
  • The first time, the pull resumes on its own once the wallet covers the report.
  • A hold gets exactly one automatic resume. After that, or when automatic pulls are turned off for your location, the card says so — use Recheck balance to confirm your wallet covers the report.

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Reading Your Credit Report

Before submitting a client, understanding these key factors helps you pre-qualify and set expectations:

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No FICO Score Available

If the bureau returns code 9002 or 9003, the score card remains visible with an explanation and a View credit report action. Available account information remains accessible. See No FICO Score Available for the meaning of each code and callback guidance.

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Credit Utilization

The percentage of available credit being used. Under 30% is ideal. Clients with utilization above 50% may qualify for less funding or face higher rates. If your client has maxed-out cards, suggest they pay down balances before you submit.

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Derogatories

Late payments, collections, charge-offs, or bankruptcies on the report. Even one recent derogatory (within the last 12 months) can significantly limit funding options. Older derogatories (3+ years) have less impact.

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Inquiry Count

How many hard credit inquiries appear in the last 6-12 months. More than 6 recent inquiries is a red flag for lenders. If your client has been rate-shopping recently, it may be worth waiting before submitting.

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Trade Line History

The number and age of credit accounts. Lenders prefer clients with at least 3 trade lines open for 2+ years. Thin files (few or no trade lines) often get declined or qualify for minimal funding.
Pre-screen your clients by asking about their credit card balances, any late payments in the past year, and whether they’ve applied for credit recently. This takes 2 minutes and saves days of processing time for clients who aren’t ready.

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How Reports Are Used

Credit reports drive the funding plan:
  1. Score determines funding path — Higher scores qualify for more products (card stacking, term loans, SBA)
  2. Trade lines show capacity — Existing credit limits and utilization affect how much new funding is realistic
  3. Derogatories flag risks — Late payments, collections, or bankruptcies may limit options or require credit repair first

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Score Brackets

Submitting clients below 620 without discussing with your account manager first often results in wasted time for everyone. Consider recommending credit repair and resubmitting in 3-6 months.
These are general guidelines. The processing team evaluates each case individually based on the full credit profile, not just the score. A 670 with clean history and low utilization may outperform a 720 with recent derogatories.

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Reports on Dashboard

Your dashboard includes several credit-related visualizations:
  • Credit Reports Chart — Track your pull volume over time to monitor pipeline activity
  • Score Distribution — See if you’re submitting high-quality leads or need to adjust your sourcing strategy
  • Decisions Donut — Compare your approval and decline rates to spot trends

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Frequently Asked Questions

Credit reports are pulled as part of the submission process. If you want to pre-screen, ask your client about their approximate score, recent inquiries, and any negative marks. Many clients know their score from free monitoring services.
Each bureau maintains its own data, and not all creditors report to all three. Differences of 20-40 points between bureaus are normal. The processing team considers all three scores when building a funding plan.
The pull completed, but the bureau could not return a credit file. The client’s page tells you which of two things happened and what to do next:
  • No credit file found. Check name, address, and SSN, then pull again.
  • SSN does not match this credit file. Check SSN, then pull again.
Correct the details on the client’s page first. Pulling again with the same details returns the same result.
No. Reports imported from a previous system arrive with only their summary. Funding Machine retrieves the full report in the background using the stored report id, so it fills in on its own without a new credit pull or charge. If you need it right away, Pull Full Report from CRS on the Credit File tab does the same retrieval immediately, also at no charge.
Credit reports are valid for 30 days. If processing takes longer, a new report may be pulled. This is standard practice and doesn’t count against the client as a new inquiry.

Submit a Client

Submit a new client for credit analysis and funding

Checking Status

Track your client’s progress through the pipeline

Your Dashboard

View credit score distribution and approval trends

Applicants

See all your submitted clients and their scores