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Checking Funding Status

Status Meanings

StatusWhat It Means
NewJust submitted, waiting for processing
Plan NeededProcessor is reviewing, creating funding plan
In ProgressApplications being submitted to lenders
Additional Info RequiredProcessor needs more information from you
Approved / Lender ApprovedFunding approved by lender
Funded / CompletedMoney disbursed, processing complete
DeclinedLender declined the application
ClosedNo longer being processed

Where to Check

Dashboard

The Recent Activity table shows the latest status changes across all your clients.

Applicants Page

The full applicants list shows current status for each client. Use the status filter to see only clients at a specific stage.

Funding Status Chart

On your dashboard, the Funding Status chart shows how many clients are at each pipeline stage.

When You’ll Be Notified

You’ll receive notifications when:
  • A client’s status changes
  • Additional information is needed
  • Funding is approved or declined
  • An invoice is ready
If a client shows “Additional Info Required”, check their detail page for notes from the processor explaining what’s needed. Responding quickly keeps the 3-day SLA on track.

Questions About a Client?

If you have questions about a specific client’s status or funding decision, contact the processing team through the internal comment feature on the client’s detail page.