Read a Partner Record
A partner record answers three questions: who is this partner, what have they sent us, and what do we owe them. Everything here is read from your CRM — to edit names, statuses, rates, or payouts, use Open in CRM and change them at the source.1
1. Open the record
Click a partner in the directory: identity on the left, KPIs on top, tabs below.

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2. Check the identity panel
Name, status, affiliate ID (with copy button), email, phone, partner-since date, and campaigns. Copy the affiliate ID to find the partner in your CRM or reference them to support — it is an internal record ID, not their referral code.

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3. Read the KPIs

- Lifetime commissions — everything recorded, with the commission count.
- Pending payout — owed but unpaid.
- Applicants referred — referred contacts, and how many became clients.
- Client conversion — referred contacts that funded, as a percentage.
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4. Open "Applicants"
Referred contacts still in the pipeline, with stage, decision, credit score, and estimated funding.

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5. Open "Clients"
Referrals that funded, with the agreement-signed date and amount. A dash means no value yet — not a broken referral.

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6. Open "Commissions"
The full ledger — date, contact, campaign, amount, paid or pending — with totals on top and a paid/pending filter.

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7. Use "Open in CRM" when you need the source
Jumps to the partner’s contact record or Affiliate Manager in a new tab — for editing the partner, changing rates, or recording payouts.

FAQ
Why does a partner show commissions but no applicants or clients?
Why does a partner show commissions but no applicants or clients?
The commission is not linked to a contact Funding Machine can find — recorded against a contact that doesn’t exist in this account, or missing the contact link on the CRM record. Setup & health → Health → Lead linking reports how widespread this is.
Why is a referred contact in Clients when I expected Applicants?
Why is a referred contact in Clients when I expected Applicants?
Any funding signal moves a referral to Clients: a client pipeline record, a funded plan, a completed funding agreement, or a processing submission.
Can I change a commission amount or mark one paid here?
Can I change a commission amount or mark one paid here?
No. The ledger is read-only; manage amounts, statuses, and payouts in your CRM’s Affiliate Manager and the next sync brings the change over.
What does a “+” on a count mean?
What does a “+” on a count mean?
The record shows the first 100 linked contacts, so counts with a
+ are a floor, not an exact total.
