View as Operator
Admin impersonation lets you see any location’s data exactly as the operator sees it. Perfect for troubleshooting, auditing, and support.How to Use
1
Go to Admin Locations
Navigate to Admin > Locations
2
Click into a Location
Select any location from the list
3
Click View as Operator
Click the amber “View as Operator” button (eye icon) in the header
4
Browse as the Operator
You’ll see their dashboard, applicants, clients, credit reports, and settings
5
Exit When Done
Click “Exit” in the amber banner at the top to return to admin
What You See
When impersonating, you see the full operator experience:- Their dashboard with their metrics
- Their applicants and clients
- Their credit reports
- Their reports and settings
- Everything scoped to that location’s data
The Banner
A persistent amber banner appears at the top of every page while impersonating:- Shows “Admin Mode: Viewing [Location Name]”
- Has an “Exit” button to stop impersonating
- Cannot be dismissed (safety feature)
Tips
- The impersonation state survives page navigation (you can click around freely)
- Use Cmd+K (global search) while impersonating to find specific contacts in that location
- Combine with Demo Mode (Cmd+Shift+D) if you need to screen share what you’re seeing