My Queue
My Queue shows only items assigned to you, sorted by urgency. Red (overdue) items appear first, then yellow (approaching deadline), then green (on track).How to Use It
1
Open the Funding Queue
Navigate to the Funding Queue page
2
Click My Queue
Click the “My Queue” tab at the top (next to “All Items”)
3
Review Your Stats
The stats cards show YOUR numbers: My Active, Approaching SLA, Overdue, Completed Today
4
Work Top to Bottom
Items are sorted by urgency. Start with red, then yellow, then green.
Pull Next
When you need more work, click Pull Next in the My Queue header. The system automatically claims the most urgent unclaimed item for you.Pull Next always picks the item with the worst SLA status first. If there are multiple red items, it picks the oldest one.
Personal Stats
Tips
- The tab selection persists in the URL (
?tab=my-queue), so you can bookmark it - Pull Next is disabled when there are no unclaimed items
- Your queue updates in real time as items are claimed, completed, or reassigned